Company Overview
Netra Hospitality & Hygiene was founded by Effie Panou and Nick Panou, with Nicholas Nicoloudis joining early on as a junior team member. In the early days, we faced challenges with a broad and unfocused product range. Instead of trying to be everything to everyone, we focused on what mattered most, delivering outstanding service. Thanks to the incredible support from our customers, we’ve grown substantially and now offer an extensive range of quality products to meet a wide variety of needs.
We specialize in procurement solutions for the food packaging and hygiene industries, and from day one, we’ve been committed to supplying high-quality disposable products. Today, our catalogue has expanded to include more than 4,000 items, backed by deep industry knowledge and practical experience.
Netra Hospitality & Hygiene proudly supplies over 1,000 businesses across Australia. We work directly with clients and also support a wide network of distributors.
Our direct clients span across diverse sectors, including hotels, restaurants and cafés, nursing homes, schools, day centres, gyms, abattoirs, food manufacturers, golf clubs, RSLs, correctional facilities, and local councils.
Our trusted house brands Bioserv, One Tray, and Universal Hygiene are built on rigorous quality testing, with a strong emphasis on minimizing environmental impact wherever possible.
At Netra, our commitment to excellence is matched by our “can-do” attitude. Our friendly, knowledgeable sales team is here to deliver tailored solutions that support your business goals.
OUR VALUES
Integrity - Transparency - Accountability
OUR MISSION
To deliver a consistently high level of service, guided by deep market knowledge, strong ethical standards, and exceptional customer care, ensuring you have the tools and support needed to succeed.
At Netra, our guiding philosophy is simple and unwavering:
“It’s all about Service.”